They are just part of our One Team which also comprises Doctors, Nurses, Allied Healthcare Professionals, Housekeepers, Chefs, Fundraisers, Warehouse and Shop teams, Administrators, Educators, Maintenance, PR and Communications team and more!
As a UK registered charity, we’re governed by a Board of Directors (Trustees), all of whom give their time in a voluntary capacity to ensure that the charity is run appropriately and according to Charity Law. They have overall financial and legal responsibility for the organisation and meet regularly. You can click here to see more about our Governance and reporting.
We also have a Chief Executive and a very small Executive Team. The members are responsible for the day-to-day running of the charity and its associated trading companies. They report on a regular basis to the Board of Trustees.
As CEO, Paul has overall executive responsibility for the charity, leading the executive management team and reporting to the Board of Trustees through the Chairman.
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He advises the Board on strategic and governance matters.
Paul joined our charity in 2005, helping to steer the merger that established Cornwall Hospice Care, having previously held CEO roles in other charities and following an early career in member services for the AA. He’s married with three children and lives in Bodmin.
Other key roles of responsibility:
Paul Brinsley is the Care Quality Commission (CQC) nominated Responsible Individual for our charity, giving him overall responsibility for the care and services that we provide.
Gina is responsible for the nursing and therapy teams across both hospice sites and is the (joint) Accountable Officer for Controlled Drugs.
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She trained as a nurse in the Army, has worked at The Royal Marsden Hospital and St Catherine’s Hospice, Crawley where she was Director of Patient Services, attaining her Masters in Hospice Leadership and Management. More recently Gina worked as End of Life Lead for what was the Kernow Clinical Commissioning Group, before joining our charity in 2019.
Gina’s married to Chris and moved to Cornwall to be closer to the Cornish branch of their family and to enjoy the stunning scenery and opportunities that our fantastic county offers.
Other key roles of responsibility:
Gina Starnes is our charity Caldicott Guardian and our CQC Registered Manager for the hospices – these two roles are key in any healthcare organisation ensuring records are shared appropriately and that we have policies and procedures in place, working effectively to ensure all our patients are looked safely.
Will has overall executive responsibility for financial, estates and IT matters, reporting to the Board of Trustees through the Finance Committee.
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Will initially joined the Cornwall Hospice Care team in February 2011 as a Management Accountant, a role which then developed into the Head of Finance. He subsequently left the Charity in December 2017, taking up the role of Head of Finance with The British Academy in London, where he remained until returning to Cornwall and the role of Director of Finance and Resources in March 2024.
Will is a Fellow of the Association of Chartered Certified Accountants, having qualified in 2014. Initially from Cornwall, Will lives in St Austell with his family, including two young sons who keep him on his toes. Often, they can all be found at Charlestown comparing the coastline to that of Amalfi, the birthplace of his partner and a place they regularly visit.
Other key roles of responsibility:
Will Hood is our Senior Information Risk Owner (SIRO), this means he has overall responsibility for our information risk policy. The SIRO is accountable and responsible for information risk across the organisation.
Frazer has overall executive responsibility for Income Generation for our charity. He oversees the retail, fundraising and lottery departments.
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Frazer has a professional background in retail, having worked for Waterstones, Whittards and the National Trust. He joined Cornwall Hospice Care in 2016 as Commercial Manager and more recently was the Head of Retail, managing the charity’s 30 shops, donation centres and warehouse.
Key to his role as Director of Income Generation is the continuing drive to raise the money required to fund the care provided by Cornwall Hospice Care, enhancing and developing commercial opportunities and partnerships in all areas. This role ensures that in these difficult economic times, we continue to produce the revenue we need to protect and develop the care we offer in our hospices and in the community.
Frazer is married with two children and lives in the St Austell area where his hobbies include travel, reading and the odd glass of wine.
Other key roles of responsibility:
Frazer Hopkins also has the role of a Freedom to Speak Up Guardian for the charity’s staff and volunteers.
Also vital our team and to the smooth running of our charity are our departmental heads who’re responsible for their own team’s work and performance. They are:
Tamsin is responsible for both internal and external communications for our charity, as well as building on and managing risks to our reputation.
Oli manages a team which looks after our Lottery, all fundraising events whether organised in house or supporting those raising money for us in our communities, and our Supporter Care team keeping our supporter database up to date.
Jo heads up all the training we offer for both our own employees and volunteers and our offer of external training courses for other healthcare professionals in Cornwall in palliative care.
As well as running a full Lymphoedema Clinic, Helen oversees the work of our hospice therapists and our Community Services team working to provide outreach services for bereavement, support for patients and carers in their communities and online resources.
Sara heads up the team who look after all staff and volunteers working for our charity. Her role also includes overseeing recruitment.
Belinda heads up the busy finance team who process the various streams of funds coming in and out of the charity. Together the team ensure timely, accurate information is delivered to the Senior Management team, the Executive team and the Board of Trustees in order to monitor the charities funds.
Kaz heads up our small in-house IT support team, who look after our charity’s computers and mobile technology equipment, our communications systems and online security.
Katie Ensures our high quality of care by monitoring against agreed standards and policies, identifying any improvements. Katie ensures reliable data is collected and used to inform decision making and that there are reliable mechanisms to ensure patient/family feedback is received and any comments actioned where needed.
Lisa’s role is first and foremost to support the teams at Mount Edgcumbe and St Julias Hospice, but her role is also to be a link for the amazing people in the community, fundraising and volunteer teams that support the service we provide to palliative and end of life patients in Cornwall.
Grant is responsible for the overall day to day running of our extensive retail operations, including our chain of charity shops across Cornwall, our Donation Centres and warehouses as well as the logistics of ensuring we have the right stock in the right place at the right time.
On the wards at our hospices, our team of staff and volunteers wear name badges and will introduce themselves to you when you first meet. You can recognise team members and their roles by the uniform that they wear.
